Setup Form Incomplete in Active Campaign

02 - Setup Form Sent

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To resend setup form, use this link: https://go.churchfuel.com/start

If customer says they have submitted the onboarding/setup form but they have not moved forward in pipeline:

• At churchfuel.com login to your admin account
• In the black bar at the top, click Forms
• Choose Beta - 02 - Base Info
• Choose Entries

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• Search by church name or contact name

If we have their form, you can move them to the next step in the Active Campaign Pipeline

• In Active Campaign, navigate to the Church Account
• Under Software Setup Status → Setup Form - Account Status, change to “Completed”