How do I contact Google Business Profile Support to get the old business removed and your new business verified quickly and cleanly.

🧭 Step-by-Step: How to Contact Google Support

1. Go to: https://support.google.com/business/gethelp
2. Click “Manage your business profile.”

3. Then choose “Other problem” or “Access issues.”

   When it asks for details, choose:

   • “Someone else verified my business”
   • or “The previous business at this address has closed.”
4. You’ll then be able to submit a support form or request a chat/email response.

📨 Sample Message to Google Support

Here’s a proven template you can copy and adjust for your situation:

Subject: Request to Remove or Mark Previous Business Closed at My Address

Message:

Hello Google Business Support,

I’m trying to verify my new business at the following address:

[Your Business Name]

[Street Address, City, State ZIP]

However, there is a previous business that used to operate here, and their Google Business Profile is still showing as open. That business has permanently closed, and my business now occupies this location.

Could you please assist in either:

• Marking the old business as permanently closed, or
• Removing it from the map so that I can verify my new profile?

Here’s the information and proof I can provide:

• Photos of our exterior signage showing our business name and address
• Interior photos of our space clearly showing the business name
• A copy of our lease or utility bill in our business name
• Our website and social links that show the same address

Thank you for your help in getting our business properly verified.

Best regards,

[Your Full Name]

[Your Position]

[Your Contact Email & Phone]

[Your Business Name]

📎 Recommended Attachments

Attach as many of these as possible — Google may not request them all, but providing them upfront builds trust and speeds up resolution: