What if I already have the Google Ad Grant but can’t access it?
If you log into your Google for Nonprofits account and there’s already a Customer ID listed in the Google Ad Grant section, check out this video.
If the suggestions in the video don't resolve the issue, don't worry, this is a common problem we deal with when people first enroll in Grow :)
Add cfadsmanager@gmail.com as an administrator to your Google for Nonprofits account. That will give our team permission to discuss your account with Google and we will contact them and get them to re-invite you to your account.
Here's how to add an administrator to your Google for Nonprofits account! https://support.google.com/nonprofits/answer/1699862?hl=en